Microsoft ® Windows Vista™ and Argus®

Compatibility Issue #03 - Unable to view .HLP Help Files

The help files built into versions of the Argus software which are designed to control Argus Classic CL100 systems utilized a Microsoft Windows utility called Windows Help (WinHlp32.exe).  This utility was included with Microsoft Windows beginning with version 3.1.  With the release of Windows Vista, Microsoft stopped including this utility with its operating system, and furthermore, expressly forbids software developers from including the utility with its software.  Microsoft now only allows Vista users to download this add-on utility for viewing .hlp files from their update site.  For more information on downloading and installing this utility, please click on the following Microsoft download page:

Download page for WinHlp32.exe

In the affected versions of the Argus software, you access the help section by click on the Help menu item and selecting "Screen Help", as illustrated below:

Argus Classic CL100 Help Menu

If you have not downloaded the update, after clicking on "Screen Help", you will get the following Windows generated error message:

.hlp Help Dialog

If you experience any problems running the Argus software on Windows Vista, please email Argus at service@arguscontrols.com, or call toll free at 1-888-667-2091

Telephone:+1 (604) 538-3531  Toll-free: 1-800-667-2090 (Canada & USA)
Email:argus@arguscontrols.com   Web: www.arguscontrols.com 
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